|
Post by account_disabled on Oct 25, 2023 5:00:01 GMT
To prevent customers from abandoning their carts, include a summary of information about your returns policy so that it is visible to customers at the checkout stage. This action will increase customer trust in the brand. An example solution may be to attach a link with information about the returns policy, which will open as a so-called a pop-up window, not as a separate sub-page. 9. Unexpected delivery dates. Every customer expects that the products they order will be delivered within a reasonable time. Too phone number list long waiting times for shipment undermine the idea of online shopping, which is associated as a quick alternative to shopping in traditional stores. A customer who needs the ordered products on a specific day will not wait for a shipment from a store that offers long delivery times - instead, he will look for them in another store. Long page loading time and problems with application operation A poorly functioning website can cause customers to worry about the success of their purchases. A customer who encounters problems with the operation of the website will be afraid to proceed to the payment stage due to the risk of being charged the transaction amount twice or having problems recording the payment.
|
|